About Us

Independent Water Treatment You Can Trust

Friendly Water helps homeowners get the right water treatment system — with honest, independent advice, expert installation, and outstanding aftercare.

No pushy sales. No manufacturer bias. Just clear recommendations that work for your home and your budget.

Why Choose Friendly Water?

Truly Independent Advice
We’re not tied to any manufacturer. That means we compare systems from the UK’s leading brands and recommend the best solution for your water quality and needs — not ours.

Decades of Industry Expertise
Founded by Carl Coleman and Peter Hines, Friendly Water is built on decades of senior-level experience within the water treatment industry. We know what works, what doesn’t, and what represents real value.

Expert Installation, On Your Terms
Our friendly, highly experienced plumbers install only what you actually need — professionally, efficiently, and at a time that suits you.

A Reputation You Can Rely On
We pride ourselves on exceptional customer service, clear communication, and dependable aftercare.

✔ Which? Trusted Trader approved since 2014
✔ Check-a-Trade members since 2009
✔ Members of the Chartered Institute of Plumbing and Heating Engineering
✔ Award-winning team
✔ Thousands of satisfied customers

Get the Right Solution — First Time

If you’re tired of conflicting advice and hard sells, Friendly Water offers a better way: expert guidance, transparent pricing, and proven results.

👉 Book a Free Home Survey
👉 Get a Quote for Your Water System

When you choose Friendly Water, you’re choosing clarity, quality, and confidence — and better water for your home.